OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1537 results matched your search criteria
Unable to find registration code in Shared Cache
Forum topic
Intelligent Adaptive Authentication
After entering pin on registration screen of Sample , i'm getting error in the response of https://XXXX.sdb.tid.onespan.cloud/v1/orchestration-commands API. Error is Unable to find registration code in Shared Cache.   
Saving past signer's details
Forum topic
OneSpan Sign
I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer with the organization?
Email address ending with .inc are marked invalid
Forum topic
OneSpan Sign
Hello, Is it the case that any customer email address ending with .inc (as in [email protected]) would be considered invalid in the OneSpan v7.0 on premise setup? If yes, is there any way to overcome the limitation? Regards, Vinay  
how to get the documents from the template along with the JSON
Forum topic
OneSpan Sign
Hi,  I want to retrieve a onespan users api key to use the template that user has and if any documents were added to the template then would like to retrieve those documents too. I am using .net sdk for this scenario.   Sergio Paul
Access Denied MSSDeviceBinding
Forum topic
Intelligent Adaptive Authentication
Initially, I was getting this error: "Unable to find registration code in Shared Cache". I tried the solution explained here: https://community.onespan.com/forum/unable-find-registration-code-shared-cache
Whitelist
Forum topic
OneSpan Sign
Hello, We have been having troubles connecting to OneSpan Sandbox API.
Use of App Shielding REST API
Forum topic
OneSpan Sign
Hi, We are trying to automate the app shielding process in our CI platform by using the REST API. The API method https://cp.onespan.com/public_api/v1/rasp/bind_package takes a file as a parameter but on use it returns "(422) Unprocessable Entity."
Digital vs Electronic Signature
Forum topic
OneSpan Sign
Very new to this. One of our clients requires 'digital' vs 'electronic' signature - that is, the signer must have a PKI certificate and the private key of the user's certificate is used to create the signature.
how to extract text tag filed from PDF
Forum topic
OneSpan Sign
Hi, How OneSpan extract the text tag field from PDF?  for example: for Acrofield PDF, we are using itext to read acrofield as PdfReader.getAcroFields().getFields(), do you know how to read text tag using itext? or using different jar? thanks, Cindy
Capture Signature
Forum topic
OneSpan Sign
Hello how are you? would it be possible via API to call this screen to capture the signature? I have an application that needs to send the documents, is it possible to add the documents and call an "iframe" of the OneSpan page, to select the signature position?