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875 results matched your search criteria
Create Package from template and adding another document to sign
Forum topic
OneSpan Sign
Hi! I have some templates that define some pdf file to be filled and signed over the OSS Session. For all of the created transaction, we are also creating a custom pdf that needs to be signed by the same Signer.  
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
Error calling GetSigningUrl()
Forum topic
OneSpan Sign
Hi, I am trying to get a signing url for a package and get this error: Could not get a signing url. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0. Unexpected character encountered while parsing value: .
About Going Live, some Questions
Forum topic
OneSpan Sign
Hey there! Im currently using the sandbox, to make prove of concept and im trying to anwser some dooubts. 1 - When passing to a production environment the sandbox is migrated or stays as it is? 2 - When passing to a production environment the templates and the layouts are migrated? Is automatic?
Using Field Injection and Signature PositionExtraction together
Forum topic
OneSpan Sign
Is it possible to use Field Injection and Signature Position Extraction together in the same package?
Unable to e-sign with aadhaar number
Forum topic
OneSpan Sign
Hi Team, I am unable to e-verify and submit the form. Emailed you the form already. Acknowledgement received from Michael Williams Regards, Rajesh
External signers can have same name and email
Forum topic
OneSpan Sign
Where is the setting to allow external signers to have the same name and email? I cannot find it on the Account Configuration page.
can reminder be configured at account lever?
Forum topic
OneSpan Sign
Hi, Could auto email reminder configure at account level? if yes, could you please show how to configure it? Thanks Wendy
API Key
Forum topic
OneSpan Sign
Hi,   Having a little trouble getting an API key so I can start using the product... I signed up for a developer sandbox and got an email with the following instructions.   Get started with OneSpan Sign in 4 simple steps:
Meaning of provider element role/signers/delivery
Forum topic
OneSpan Sign
What is the meaning of the provider element of role/signers/delivery, i.e. when one defines a role, one can specify
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