920 results matched your search criteria
Event Notification
Forum topic
OneSpan Sign
Hello, Is there a way to find the document in the package on which we received signer_complete or package_complete event? Thanks, Sushma
Retrieve Signer’s status (bounced email, opt-out, expired) through REST API
Forum topic
OneSpan Sign
Hi, How to retrieve the status of the signer using REST API? Especially for bounced email, opt-out and expired. Thanks
Document Extraction Fails
Forum topic
OneSpan Sign
I get the error below when I try to run code, and the template shows my name (even though I'm not a signer) and no docs.
Disable download this document link
Forum topic
OneSpan Sign
Hi, when the last signer completes signing, there is the link for "download this document"(see attachment), is it possible to disable the link? Thanks, Cindy
SMS authentication
Forum topic
OneSpan Sign
I'm trying to use SMS authentication for my signers, but I can't figure out how to format this in my JSON. Any ideas?
Changing a document after sent?
Forum topic
OneSpan Sign
If we find an error in a document after it's sent, can we modify the document if the signer has not yet reviewed/signed it?
Resend completion email to customer
Forum topic
OneSpan Sign
Hi, Is there an API for re-sending the signing completion email to the signers?  The email with a link to download the completed documents.  Thanks!
Extracting ip address, geolocation and signature date
Forum topic
OneSpan Sign
Hi, I want to extract ip address, geolocation and signature date of a signer. Can you help me please? Thank you.
General questions to get me started with an upgrade
Forum topic
OneSpan Sign
Hello, I need some tips to get me started with an upgrading to SDK 11.41 from a very old version. I was not involved in the original implementation, and I am lacking knowledge of what the platform provides.
SignDocuments() returning "error.routeNotFound"
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.