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Signature is captured on one package is being applied to another package
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Hello, We have a scenario where we load one package after other. While doing this, the signature captured in package 1 is being applied in the package 2. Can I know why it is happening so? Sample packages: package1 : rh10fIWXhqHYGr57RPJRHv62qoQ= package2 : 92C5fjhfr2GVDMz3AmY7YQRABQQ=
Unable to generate API token
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Hello, I am in the process of testing the migration of API key to API Token. I created a client app in the test account, got the client id and client secret. But I can't retrieve the Token API from the ApiTokenConfig Here is the error message I get:
Document Visibility through Apex SDK
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We are creating one package with 2 documents and multiple signers and we want to limit the documents that each signer can view.  Is there a way to do that within the same call as the package creation, instead of having to do multiple calls. 
Problem with GetPackage: Signer Id vs Role Id
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When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers. What I want to do is this: call the eslClient.GetPackage(packageId) method to get information about an existing package get an authorization token, by SignerId, for a signer from
Question on multiple accounts
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I have a hypothetical question at this time. We may want to request another Onespan account with end users for a specific line of business at our organization. Having multiple Onespan accounts has some limitations.  
How to place a signature field on dynamically generated pdf from a 3rd party .
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Hi In our Web Application, we have a 2 Types of PDF: 1. Templated PDF which our App will merge Data ; The resulting PDF will have the merged data and Fields with the DocumentExtract tags [SignerId#.Capture#] 2.
"couldNotBeFlattened" error message
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Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Full REST API documentation
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Hi! Do you have anywhere online full REST API documentation with all possible request payload fields defined? For example, there is a http://docs.e-signlive.com/doku.php?id=es
Can we change the text on navigation bar of document in iframe?
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Hello, I would like to know, whether there is possibility of changing the text("Your signature is not required on this document.") on the top of document in the navigation bar. If so, how can we do it? Please see find the attachment below. Thanks, Sushma
Update Document "Effective" Date based on LAST Signing Date of Multiple Signers?
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OneSpan Sign
Hello, I have a document that requires signatures from multiple signers.