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2249 results matched your search criteria
[URGENT] Internal Server Error Onespan when add approval in document
Forum topic
OneSpan Sign
Today my api received a 500 from onespan api when try to add an approval to a document:Transaction ID: rgTewo--sFa0BVWLrD-hKnfjVmk=DocumentID: clrth98xx04xvtvsi8r2ejwwv
internal server error when get signing url
Forum topic
OneSpan Sign
I started getting 500 errors from onespan api when try to get signing url for a package role   http response received:
Grouping Checkbox
Forum topic
OneSpan Sign
In our document package, there is a questionnaire. There are two checkbox (Yes, No) after each question. I can put a checkbox there, but how can I make it mandatory, saying the user has to select either Yes or No?
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
CROSS ORIGIN
Forum topic
OneSpan Sign
Hi Team, we see this issue randomly this days in dev environment “Refused to display 'https://sandbox.esignlive.com/login?destination=https%3A%2F%2Fsandbox.esignlive.com%2Fpackages%2F86GGsVeNAeOanM84sieS2GMizWs%3D%2Fdocuments%2Ff5b71418-fc96-4826-9cd1-3089585f7a57%3F' in a frame because it set
Logo not being placed on dashboard for notaries
Forum topic
OneSpan Sign
Guys, I know this has come up before but I cannot seem to find the topic where it did. I am sending a custom logo for use in in the layout settings, on the package object. All of my signers with the exception of the notary signers are able to see it.
Signature recipients
Forum topic
OneSpan Sign
We are currently using docusign as our electronic signature system and are in the process of moving over to yourselves. At present when we create our transactions for signatures, we also send copies to our sales man and internal colleagues so they are able to view the document unsigned.
Creating a package (Object reference not set to an instance of an object)
Forum topic
OneSpan Sign
Hi! I am trying to create an eSignLive package using the C# SDK. Below is the error I get when "sending" my package.
IDV Audit Trail Structure
Forum topic
OneSpan Identity Verification
Hi All,
Chrome Beta
Forum topic
OneSpan Sign
Hello Duo,   I am getting this error while using the latest chrome beta.
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