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160 results matched your search criteria
Receiving Access Denied on Interactive API Reference Page
Forum topic
OneSpan Sign
Receiving Access Denied on Interactive API Reference Page. Occurs whether logged in or out. Previously don't think the page was behind authentication at all. Already cleared browser cache, using multiple browsers etc. How to fix? https://app.screencast.com/HAJgXOKfux8wM
Load a transaction from the server
Forum topic
OneSpan Sign
In iOS SDK there’s a function to “load a transaction from the server”, the syntax is like: eSignLive.dashboard().startESignCeremonyForTransaction(withGUID: “”) As the packages are created on server side, can we take this way in our app?
Updating to new eSignLive
Forum topic
OneSpan Sign
Hi there, Our team is finally ready to update to the newest version of eSignLive. From what I remember, the url changes. Right now we are using the version that is in "apps.e-signlive.com" I think the new version is with the "esignlive.com" domain. Are there any guides on how to make this trans
Capture js event notifications in native wkwebview iOS
Forum topic
OneSpan Sign
Hello, Is there a way to capture the font-end event notifications in iOS? I am loading the signing session in a wkwebview and I'm trying to capture these events: https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm. Is it possible?
Callback for Document Opened
Forum topic
OneSpan Sign
It would be really great to have more/better callbacks during the customer signature process. For example, when the document is opened, when the customer Accepts the "Electronic Disclosures", etc... This way, we can contact the customer while they are reviewing the app and answer their questions.
Getting error=invalid_client_id&error_description=client%20identifier%20invalid
Forum topic
OneSpan Sign
I am connected in production Salesforce to a Sandbox trial account. I keep getting this error if I try click 'New' to create a new package or template in the eSignlive App. I can create a new Convention without issues, though.
One span sign API access through Saml Authentication
Forum topic
OneSpan Sign
Hi,Assuming the one span sign UI is already configured with the Azure AD authentication to login, Is there a way to use same configurations to Authenticate the one span API or get the Auth token for API access. Instead of using the API keys or Client App?
403 forbidden http status , while calling api access token
Forum topic
OneSpan Sign
Hi Team, While calling the prod url for getting access token through Postman https://apps.esignlive.com/apitoken/clientApp/accessToken   with client id, secret and type. I am getting 403 forbidden.  
Using SDK to deploy API in Kubernetes cluster
Forum topic
OneSpan Sign
We have developed an API service wrapper for OneSpan Sign, using .NET framework 4.7.2. This service is currently deployed within an Azure Service App. We are investigating the possibility of moving this service to a container and running it within a Kubernetes cluster (likely AKS in Azure).
iFrame Safari Browser issue
Forum topic
OneSpan Sign
Dear All, I am getting the below error on the page loading iFrame in Safari browser: Refused to display 'https://apps.e-signlive.ca/login?destination=/packages/UDZV56Wee-QC8OWLQp7oOXbD8_M=/sign' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'. Please let me know what is the problem.
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