95 results matched your search criteria
update approvals
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId} Here I am updating multiple field values.
JSON Schema "data" node max length
Forum topic
OneSpan Sign
Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving.
File Size for document upload
Forum topic
OneSpan Sign
Hello, We are witnessing an issue with Document upload with large document sizes. I wanted to know what the limitations are of the platform. 
Problem with GetPackage: Signer Id vs Role Id
Forum topic
OneSpan Sign
When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers. What I want to do is this: call the eslClient.GetPackage(packageId) method to get information about an existing package get an authorization token, by SignerId, for a signer from
name cannot be null or empty
Forum topic
OneSpan Sign
While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents I am presented with the following error: POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen
display consent only first time for previously assigned signers
Forum topic
OneSpan Sign
Hi, I integrated the esignlive with the REST API. The only concern is there are too many clicks for the 2nd time signer(user).
Retrieve a List of Users in an Account
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
CreatePackage with 1 signer and 2 signing Groups
Forum topic
OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2) The document has EXTRACTION enabled.
Error 500 when adding a new signature on an "In progress" transaction
Forum topic
OneSpan Sign
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document.