319 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined.
It can be reproduced as follows:
1. Create a package with 1 document and 1 signer.
2. Enter the signing ceremony and decline the document.
3.
Forum topic
OneSpan Sign
We are trying to test the connection status to make sure there is not issues with a firewall. Since you do not have a test connection parameter baked into the .Net SDK we just created the new ESL client then make a request for existing doc's or layouts or something.
Forum topic
OneSpan Sign
How to exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection?
Below REST command get executed -
Forum topic
OneSpan Sign
Currently the Evidence Summary download button is only added to the UI when the transaction has been completed.
Wondering if there is a way to have the Summary generate upon the Send command?
We are needing to have evidence we sent the transaction/documents, even if the Recipient never opens the doc
Forum topic
OneSpan Sign
I've been following this tutorial: https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/attachment-requirements
Forum topic
OneSpan Sign
Having this url allows us to embed the signing session within our website via an embedded iframe -> https://sandbox.e-signlive.com/access?sessionToken={signerAuthenticationToken}
However, it does not allow us to get real-time/client-side status check as the signers accomplish the signing
Forum topic
OneSpan Sign
I was successfully able to change my package status to DRAFT by using the code supplied in your guide.
Forum topic
OneSpan Sign
Hi,I want to get a package from one span by its ID using Postman. I need to call it from the postman so can you please provide me REST API details (URL, headers, and parameters) or refer me to a related link?
Forum topic
OneSpan Sign
I'm looking for information on the declined process. When a signer declines a document, what happens in the system? Does the signer status get updated or is this at a package level? What happens to the package?
Forum topic
OneSpan Sign
Hi There,
I am using the example provided on this page : https://developer.esignlive.com/guides/quick-start/check-package-status-and-download-documents-java/
In this example, there's a line to check the Signing Status:
SigningStatus sentSigningStatus = eslClient.getSigningStatus( packageId, nul