1039 results matched your search criteria
how to get the report completion for specific time period
Forum topic
OneSpan Sign
how to get the report completion for specific time period in a day like between 8am to 12 pm. using the below api  /api/reports/completion. what format should be From date and to date . Need to retrieve for specific timings in a day
attachments restriction
Forum topic
OneSpan Sign
Hi!  I'm trying to restrict the attachment in advance section of new transaction, but I can only set if it is mandatory or not. Do you know if i can set only pdf documents as attacments from any flag in the platform?  Thanks for your help!
Callback functionality
Forum topic
OneSpan Sign
Hi, Anybody knows if the callback functionallity can be invoked directly after signing the document and not waiting for user input on the "Confirm" button. Or if we could trigger the callback from a button of our own?
Change / Remove Exit Button Thank You Dialog
Forum topic
OneSpan Sign
Hi, I was wondering in Version 11.25 if we can remove the "Exit" button from the "Thank You Dialog". This is because we can only set the text of it in one language and only have one handover URL.   Thanks, Kabir
Moving (Or Hiding) E-Sign Watermark over Physical Signature
Forum topic
OneSpan Sign
We are reviewing documents we have received back from E-Sign. We have a situation where customers enter an actual written signature, and then the final document has the E-Signed By NAME HERE watermark over the actual signature. Is there any way to move or hide that watermark?
Email Message and Template
Forum topic
OneSpan Sign
Hey team, We are looking for setting different contents for each email templates.
Creating a Package with the Salesforce Connector
Forum topic
OneSpan Sign
I have another question out about installing the Salesforce connector: https://developer.esignlive.com/forums/topic/installing-salesforce-connector/ Once I get an answer there and get everything installed, is there a guide/resource for creating a new package?
REST API to retrieve a package
Forum topic
OneSpan Sign
Hi, I have looked at the REST API documentation (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/rest_api/packages.htm#) but it doesn't seem to have a REST API to retrieve a package from eSignLive say based on the package id Can you please confirm on this and suggest alternate
Mobile app crash on launch
Forum topic
OneSpan Sign
Steps to reproduce 1- install mobile OneSpan sign app on Pixel 4xl 2- Click on "login to your account" 3- app crashes, no time to enter any logon credentials See screenshots.
EWitness Player showing Email Sender Address
Forum topic
OneSpan Sign
Today in the eWitness player, when viewing a signing package. We are showing the email message, the subject, the To Address, and the text body of the message. However, we are not seeing the From email address. It would be useful to have this included to help with troubleshooting in the future.