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Missing API Key
Forum topic
OneSpan Sign
In the admin page/integrator tab, we used to be able to see the API-Key. It no longer shows up (we are in sandbox). Wondering as to why we arent able to see the API key anymore.
Download multiple file for multiple users from Rest API
Forum topic
OneSpan Sign
I am in a beginner label.So I need to download file it may be json or octat stream.But I dont know how to download file for concurrent user.Actually I have to do performance testing for Api. Thanks in advance Imran
Approvals role field
Forum topic
OneSpan Sign
Guys - When creating an approval, does the "role" field of that approval have to match the "id" field in the role object for that signer or the "id" field of the signers object in the that role object?
Facing Some Issues with Core i5 Laptop and OneSpan Product. Any Advice?
Forum topic
OneSpan Sign
Hello everyone,I’m currently experiencing some issues with my core i5 laptop while using OneSpan, and I’m looking for any advice or recommendations.Details:
Response /api/packages/{packageId}/documents not contain Approval element
Forum topic
OneSpan Sign
Hi, for business requerimient we are integrating Pega CRM application with OneSpan in order to achieve the Onboarding Digital project. We are consume multiple API services in order to create Transaction in OneSpan.
Help understanding auto-populate fields
Forum topic
OneSpan Sign
I need some help figuring out how to auto-populate fields in our documents (i.e.
FULLNAME signature block format changing between English and French
Forum topic
OneSpan Sign
Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page.
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Duplicate Warning Messages
Forum topic
OneSpan Sign
Hi team, Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not? Thanks!
Results screens
Forum topic
OneSpan Identity Verification
Hi   Is there any customisation available in the results screen to amend the wording on the failure to identify screen in the POC environment? or any workflows with alternative results screens   Thanks 
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