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Add new signer to already signed document
Forum topic
OneSpan Sign
Is is possible to add a new signer to a document which is already signed? I tried with below code PackageId packageId = new PackageId("orB4GBrQKn33YIF6XJFgDMGdkb4=");     ossClient.ChangePackageStatusToDraft(packageId);
Adding a reviewer through the REST API
Forum topic
OneSpan Sign
Hello, I have searched to find answers to this but can't seem to find them.
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
Signing sender documents by API
Forum topic
OneSpan Sign
Hi, We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api) We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ . We added a role ('Sender') and approval for this role. { "name":"Cont
Sandbox access lost from one machine but not another
Forum topic
OneSpan Sign
We've been using the sandbox for testing. We use the sandbox from our development machines and a server. Everything was fine until a few weeks ago. We cannot get documents signed using the test server. I know we were able to get documents signed using the test server last December.
signing through api is not working
Forum topic
OneSpan Sign
Hi All, Hope someone can shed some light on what i am doing wrong. In salesforce apex code I am creating package DateTime dT = System.now(); dT.addDays(7); ESignLiveExamples.createPackageWithDocumentsExample( 'Demo12', true, 'Demo12 description', dT, 'Hello World, Demo12 is READY' ); Works gre
How to place a signature field on dynamically generated pdf from a 3rd party .
Forum topic
OneSpan Sign
Hi In our Web Application, we have a 2 Types of PDF: 1. Templated PDF which our App will merge Data ; The resulting PDF will have the merged data and Fields with the DocumentExtract tags [SignerId#.Capture#] 2.
Signature Blocks Not Extracted
Forum topic
OneSpan Sign
Hi Haris, Signature blocks are not shown for the payload shown below against attached document. Attached is the Sample.pdf and request payload as below.
Add documents with template package
Forum topic
OneSpan Sign
Hi, I'm having problems with this funcionality, when I create eslPackage from template, I need add again the documents with "Upload method".