991 results matched your search criteria
"messageKey":error.notFound.signerNotFound"
Forum topic
OneSpan Sign
Hi I got the following error when creating a package. Can you please give me a detailed explanation of this error. {"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404} Regards Mario
Changing the Authentication message
Forum topic
OneSpan Sign
Guys, When setting up the user with SMS auth, is there a way to change the default message that shows up when asking for the pass code that was sent via SMS? Thanks, Ryan
Using Copy Tool with Subaccounts
Forum topic
OneSpan Sign
Hi Duo I have a customer that wants  to copy the templates or  Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
Emails are not sending using role id notification
Forum topic
OneSpan Sign
Hi,  I believe "sending of email" has been turned off on the sandbox I am using. we don't want them to send because sign them in the IFrame. 
How to trigger "2 Different IP Countries in 1 hour"?
Forum topic
Intelligent Adaptive Authentication
I'm testing out the API calls against my sandbox and trying to trigger the "2 Different IP Countries in 1 hour" rule, but I seem to be missing a step. These are the steps I tried.
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy
Limit on Q&A/challenge response questions
Forum topic
OneSpan Sign
Is there a limit on the number of questions that can be presented for validation. The code examples use two Q&As and the UI has a limit of two. Does the API have the same limit?
Can we prevent the email notification when package was created
Forum topic
OneSpan Sign
Hi team! The email will be sent while the package is created , please see the below codes: PackageId packageId = eslClient.createPackageFromTemplate(currentTemplate.getId(), newPackage); eslClient.sendPackage(packageId); How to prevent the email notification?
Adding Signatures/Approvals [PHP]
Forum topic
OneSpan Sign
I tried the using the following but the code is a bit dated. https://community.onespan.com/documentation/onespan-sign/codeshare/php-web-form-application-example   How to add Signatures required for the document?
Text Tag Extraction feature
Forum topic
OneSpan Sign
Hello, We want to use the "Text Tag Extraction" feature (https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/) but we can't find a way to get it working.