1420 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
We're investigating to moving to the new package/layout designer and had some questions.
In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
Forum topic
OneSpan Sign
how to make fields which are common to all the signers , if there are more than one signers .
Forum topic
OneSpan Sign
Hi,
there are 2 questions want to ask:
1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere?
2) in the default email, it only showed the signer with email address, but not Signer's name, is it possible to update the email t
Forum topic
OneSpan Sign
Hello;
I am trying to set up REST API integration for one of my clients.
I've gotten as far as:
1) Create The Package
2) Add a Document
3) Create a Signer (Role)
4) Add the Signer
I am now trying to send the document to the Signer.
How does one do this?
Forum topic
OneSpan Sign
Hi,
i have a problem when trying to generate a URL with sender authentication token to package view.
When i do that on old-instance (sandbox.e-signlive.ca) its working fine.
But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way.
Is there a w
Forum topic
OneSpan Sign
We are grouping multiple forms into a package that will often have multiple signers. Are there some considerations for handling when a signer declines to sign one of the forms?
Forum topic
OneSpan Sign
Hi,
I am getting below error when I am trying to notify signer.
{"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Forum topic
OneSpan Sign
Hi,
I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image).
Forum topic
OneSpan Sign
We are moving over to New Signer Experience. We are using Java SDK to add validation to fields like this:
.withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid retirement date (MM/YYYY)"))
Forum topic
OneSpan Sign
Guys,
I know this has come up before but I cannot seem to find the topic where it did.
I am sending a custom logo for use in in the layout settings, on the package object. All of my signers with the exception of the notary signers are able to see it.