OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Which characters are considered INVALID by OneSpan for KBA or Recipient?
Forum topic
OneSpan Sign
I have the following text fields in our web interface to be sent to OneSpan Recipient text: First Name Last Name Title Company KBA text:
Event Notifier
Forum topic
OneSpan Sign
Hello, I want to check more details about this event notifier (ESL:MESSAGE:SUCCESS:DOCUMENT_CONFIRM), A signer has successfully confirmed a document. A how I can know which document was signed? Will this event return any details about the document ID? Thanks, Nehme
How do one get transaction details (name, description) upon package download?
Forum topic
OneSpan Sign
Please provide directions on how to get transaction details (specifically name and description) upon package download. Regards, Alexander
Whether eSignLive will accept the Name with spaces in the request?
Forum topic
OneSpan Sign
Hi, Please let me know whether eSignLive will accept when Owner Signatory Name and Insured name having spaces and sent in the request. Thanks, Allanki
Change signature block to have only the e-signed by name
Forum topic
OneSpan Sign
Hi, I would like to know if is possible to change the signature block to have just the e-signed by "name". Right now my configuration has "on GMT" Regards, Felipe
Package without Electronic Disclosures and Signatures Consent issue
Forum topic
OneSpan Sign
Hello I created a package but removed the Electronic Disclosures and Signatures Consent. So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not able to sign the document. What could the issue be here?
DownloadDocument
Forum topic
OneSpan Sign
After a signing has been completed, I call eslClient.DownloadOriginalDocument and it correctly returns the original unsigned document. However, when I call eslClient.DownloadDocument, it returns the original unsigned document instead of returning the signed document.
Error message as "Another Signer must accept or sign before you."
Forum topic
OneSpan Sign
Hi eSignLive, I have one package with in that had only one document. Package contains two signers(lets say A,B ) and the document has one signature block of B. Here is the flow 1.
What is the Passoword of the document signed by one span
Forum topic
OneSpan Sign
We have a requirement to merge the singed document to create a report. for that we need to extract few pages of the Signed doucment. But we could see that the signed document is password protected for extraction.
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.