OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Two ways to change status to DRAFT?
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OneSpan Sign
I was successfully able to change my package status to DRAFT by using the code supplied in your guide.
documentGetPageImage and page size returned by PDF engine
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Hi Forum members Where is it  defined the default page size for documents? Can the page size be assigned different values per account?
name cannot be null or empty
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While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents I am presented with the following error: POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen
EVENT NOTIFICATIONS retries and time outs
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We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints: name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z This works great. Unfortunately I can not find any informatio
Retrieving SENT packages returns a COMPLETED package
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Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call:
Enabling admin to see all sender transactions
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We would like to have multiple senders creating and sending transaction.
Building Package with Multiple Signers Dynamically
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Hello, It seems the Package Object is not too happy with if statements with in the code block.
Custom ID Format
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Hello, Can't seem to find the documentation that I swear I saw at one point that said the ID fields must meet certain criteria? Am I crazy?
Download document in PDF format
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Hi, Please help me with the following: I am using REST API, .NET and a sandbox account. I want to download a document in PDF format. For this I can use the call: GET /packages/{packageId}/documents/{documentId}/pdf But this call requires documentId.
iframe questions
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How would iframe behave in the case where there are multiple signers for a document(s)? Will the page we embed auto update (such as it does moving from one document to the next) for each person to apply their signatures?