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Signature Box off Screen
Forum topic
OneSpan Sign
Hello there, I just have a quick question regarding the signing ceremony that one of the QAs is experiencing. Occasionally, the signature box breaks way off the page and ends up showing up in the corner.
Adding Anchor tags to a document
Forum topic
OneSpan Sign
I have been hitting a bit of a brick wall trying to add text anchor tags to an uploaded document. Let my explain what I have been attempting to achieve. First I upload a document to an existing package, the package already contains a new role that I have created.
Displaying Signing Ceremony iFrame on mobile Safari Browsers
Forum topic
OneSpan Sign
Hi, This forum has been such a great help so far, that I figured I'd post here on the off-chance you can provide some guidance. We're working on displaying the Signing Ceremony iFrame within our application on mobile devices (specifically an iPad running Safari) and have run into some issues.
TargetInvocation Errors with Check Transaction Status Activity within Laserfiche Cloud Workflow
Forum topic
OneSpan Sign
Hello,
406 error when uploading documents
Forum topic
OneSpan Sign
Hello, I am trying to use the REST API in my web application to add a document to a package. When I submit my form with a POST request, I am getting a 406 error. The accept header I'm using is application/json. What should I use instead? Thanks, Rex
to customize Japanese in email
Forum topic
OneSpan Sign
When the sandbox send the email in English to a signer, how can I customize the contents in Japanese ?
How can I to automate the "MySelf - Sign" after configuring /MyAccount/Signature
Forum topic
OneSpan Sign
I got a problem in the Guatemala country, because I need to get all packages signed by 2 people, buy I need to understand if is it possible to get the 2nd signer automated (the account owner) Could some help me?
how to retrieve the package while package is marked as deleted
Forum topic
OneSpan Sign
Hi, I'd like to retrieve the document inside the package and also get package information when package is marked as deleted.
How to relationship or link a sender with roles by API Rest
Forum topic
OneSpan Sign
API Rest allows me to create a sender in an account. I could verify this process by viewing the sender from Admin> User, but I could not assign it roles through API. Therefore, he will not be able to manage or generate a transaction because it don't has a role.. 
How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.