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1254 results matched your search criteria
Finding the .pdf file of the default.consent.document
Forum topic
OneSpan Sign
Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team.
What could be causing this?
Forum topic
OneSpan Sign
Hello folks. We have made a fairly innocuous change to a PDF template agreement, just the text of an address, however when rendering this on the e-signature page of our application instead of the new text, we get some strange garbled capitalised text. Looks a bit like this:
Error while creating a package using sandbox api
Forum topic
OneSpan Sign
Hi , I'm getting this error only on my TEST server , works fine on my local machine. Could you please advise ? Database Exception Could not create a new package.
QR Code
Forum topic
OneSpan Sign
I am new to eSignLive still in the Sandbox, thought I would explore the QR Code. It doesn't seem to work. I created a package using the WEB UI, and for one signature I placed the signature and also added a QR Code.
Flattened Document vs Unflattened document
Forum topic
OneSpan Sign
Signer can be configured to receive flattened OR unflattened version document. I’d like to know what is pro’s and con’s about flattened vs unflattened version document? What is your recommendation for signer?
Is it possible to change Notary Signers?
Forum topic
OneSpan Sign
Guys, I was looking in the feature guide and I saw a section that shows you how to change the signer. Is it possible to change the Notary, since the Notary is nothing more than a signer as well?
MSC event notifier not registered
Forum topic
OneSpan Sign
Hi, One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario: - Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
Swap email address
Forum topic
OneSpan Sign
Hello, Is there a way to swap email for signature blocks? For example: I added '[email protected]' as buyer and '[email protected]' as cobuyer. Now i want to swap these signers.
Fetching SignerDoc Url
Forum topic
OneSpan Sign
Is it possible to get all the signers url for signing Doc in the same response during the package creation with document binaries and signers detail using REST API. if yes , Please provide the demo code.
Query the current signing order
Forum topic
OneSpan Sign
Now sure if this has been asked before, but we need to retrieve which signer was last sent the signature email by OneSpan, including the signing order of this signer.  Thanks! JP
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