243 results matched your search criteria
Signer can't reassign despite "Change Signer" feature already active.
Forum topic
OneSpan Sign
Hi everyone,Signer #1 already signed the contract, and waiting for Signer #2 to sign the contract.However, Signer #2 is no longer in the role and is supposed to assign the Signer #3 (taking over the role of Signer #2) to sign the document.
Silanis is not sending email bounce notification
Forum topic
OneSpan Sign
Hi, I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.
Unknown Error While creating package
Forum topic
OneSpan Sign
Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages.
Template designer Add Recipient form validation
Forum topic
OneSpan Sign
Hi, When opening a new Template in the designer view embedded in our app I've noticed some things with the Add Recipient form:
Create Package with documents and fields
Forum topic
OneSpan Sign
Hi, I want to upload document on package, document uploading working fine. I also want to add roles and approvals through code.
Pkg status's
Forum topic
OneSpan Sign
Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed) Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report ).
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
while cloning is it possible to clone only the documents and roles need from the template
Forum topic
OneSpan Sign
In our scenario we have all the documents created in a temple and user will select some documents from the template in our application to esign or manually sign.
Error calling GetSigningUrl()
Forum topic
OneSpan Sign
Hi, I am trying to get a signing url for a package and get this error: Could not get a signing url. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0. Unexpected character encountered while parsing value: .
Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.