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786 results matched your search criteria
(401) Unauthorized
Forum topic
Intelligent Adaptive Authentication
Hi,  I am getting following error when I am trying to download Package Document Data.
SDK version 11 issues
Forum topic
OneSpan Sign
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.
Signing ceremony is required to collect signature or ‘Click to Sign’ option.
Forum topic
OneSpan Sign
Signing ceremony is required to collect signature or ‘Click to Sign’ option from user using eSign UI. When user chooses ‘Click to Sign’ option, he or she does not need to sign in signing text pad.
Iframe integration with the sandbox
Forum topic
OneSpan Sign
Hello, We use the v11 of esign live, and we have a trouble with the X-Frame-Options set to (sameorigin) provided by the https://sandbox.esignlive.com/access into a Iframe. Before the v11 was an option WithFrame() but this option was remove.
Text Tag Radio Button
Forum topic
OneSpan Sign
Good afternoon, I am working on a document to add text tags with radio buttons.  I am using the text tag  {{esl_optionG:Signer1:Radio:Group("Frequency"),Value("X"),size(15,15),offset(15,-3)}} 
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Optional Signers or Opt-Out Functionality
Forum topic
OneSpan Sign
There was some talk about removing the opt-out functionality in other threads because it seems as though it is basically the same as "Decline". The package gets put into draft mode as soon as a signer chooses this.
New In Person Signing Experience Options
Forum topic
OneSpan Sign
Guys,   I'm going back around into the in-person notary signing experience on the new signing experience and I was wondering if there is a way to turn off the option to allow the notary to exit signing mode. This is currently an option under the More Actions tab.
API Attachments Count or Change Options
Forum topic
OneSpan Sign
Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their transactions and then coming back multiple times to get the
Ability to decline for a specific signer
Forum topic
OneSpan Sign
Hi!We are creating a package and sending it to our customers to sign.
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