130 results matched your search criteria
New Signer Experience: "Actions required" language on page
Forum topic
OneSpan Sign
We've got a form where one section is a radio button group. The "Actions required" language at the top of the New Signer Experience form is telling user there are 8 actions when in actuality there are only three because one of the actions is a radio button group.
how to upload customized default consent form
Forum topic
OneSpan Sign
Hi, I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
Supress Email on Package Creation
Forum topic
OneSpan Sign
Is there anyway to suppress the automatic email to signers on package creation? We would like to give our application user the option to sign now (we will retrieve signing URLs), or sign by email (appears to be sent automatically at package creation).
Unable to remove all the documents from the package.
Forum topic
OneSpan Sign
Hi, We are unable to remove all the documents from the package when document visibility settings are enabled.
Signs Settings missed when putting myself as a signer using a template
Forum topic
OneSpan Sign
Hi, I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image). 
yellow sticky note
Forum topic
OneSpan Sign
Hi, If there are multiple documents to be signed, there is a yellow sticky note provided by eSignLive.
SmartNote Document Replace
Forum topic
OneSpan Sign
Guys - Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?
Initials and E-signatures
Forum topic
OneSpan Sign
Hi there, Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.
Voiding (but not deleting) a document out for signature
Forum topic
OneSpan Sign
Hi - We're developing a new feature where our auto dealers can issue new versions of a priorly issues document. We were wondering if there was a good way to void the old one, but not delete it? I am aware of the remove endpoint in the API, just curious if there are other options.
How to remove mobile link from signature popup screen
Forum topic
OneSpan Sign
Hi,How can i remove the link that give option to user to sign on mobile?I have search in the admin site config and in the PackageBuilder and i didn't found the solution.