OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
I've noticed that HTML tags are removed instead of being encoded.
For example, the Signer opted out with a message:
Can't sign as there is a tag visible.
In the admin panel, there is a message:
Can't sign as there is a tag visible.
Which is wrong as it doesn't cont
Forum topic
OneSpan Sign
Hi,
I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
Forum topic
OneSpan Sign
Is there anyway to suppress the automatic email to signers on package creation? We would like to give our application user the option to sign now (we will retrieve signing URLs), or sign by email (appears to be sent automatically at package creation).
Forum topic
OneSpan Sign
Hi,
We are unable to remove all the documents from the package when document visibility settings are enabled.
Forum topic
OneSpan Sign
Hi,
I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image).
Forum topic
OneSpan Sign
Hi,
If there are multiple documents to be signed, there is a yellow sticky note provided by eSignLive.
Forum topic
OneSpan Sign
Guys -
Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?
Forum topic
OneSpan Sign
Hi there,
Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.
Forum topic
OneSpan Sign
Hi -
We're developing a new feature where our auto dealers can issue new versions of a priorly issues document. We were wondering if there was a good way to void the old one, but not delete it? I am aware of the remove endpoint in the API, just curious if there are other options.
Forum topic
OneSpan Sign
Right now there's the option to update transactions to replace a signer either manually after checking transaction reports or using API https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/adding-updating-and-removing-signers