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Forum topic
OneSpan Sign
eSign will be auto populating our signature date line. During the signing ceremony, a label is rendered with a rectangle gray box containing "Signing Date" Is there a way to hide this or customize the look? See attached screenshot.
Thanks,
David
Forum topic
OneSpan Sign
Guys,
We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.
Forum topic
OneSpan Sign
Hi there,
During the test, pop-up that I haven't seen before appeared since eSign. Is there a way to get rid of this?
Forum topic
OneSpan Sign
I just installed OneSpan Sign for Salesforce. I am trying to test out a transaction, but whenever I go to prepare the document I get this error: User does not have EDIT/DELETE access to package. I have a System Administrator profile and I have been assigned to the appropriate permission sets.
Forum topic
OneSpan Sign
Hi Team,
When we download signed documents from onespansign using REST API, after opening it, we can see validation warning as "At least one signature has problem" (Please refer highlighted section from the attachment).
Forum topic
OneSpan Sign
Hi,Good day!
Requirement-While sending a transaction, we don't want the recipient to receive the mail with the url to sign.
Steps taken-We tried disabling the emailDelivery field, but still the recipient is able to receive the mail.
Forum topic
OneSpan Sign
It would be extremely helpful to enhance the signing ceremony UX. Since it's the core component of an end-user, we would love to see enhancements to the UI/UX to make it a better/more intuitive experience. Below are a couple of items:
1.
Forum topic
OneSpan Sign
In the eSignlive documentation below, it states that we can customize colors for the signing Ceremony. But I don't see any reference to it in any of the sample code or other areas of the document.
Forum topic
OneSpan Sign
We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well. They claim that some of their customers don't have email (!) and only have cell phones, and that their competitors send links to sign docs straight to a text message ins