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263 results matched your search criteria
Text Tag Extraction is not working without signature
Forum topic
OneSpan Sign
Hi, 
Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.
Temporary Error When Clicking on 'Next' on Signing steps
Forum topic
OneSpan Sign
Hello Onespan, I am currently having weird error. On signing steps, when I click on 'Next' or 'Accept', (Only sometimes) Onespan prevents me to proceed with "Validation Error" (Please refer attached screen capture).
How do I add an email validation in my text tag? "Without using signature builder"
Forum topic
OneSpan Sign
How do I add an email validation in my text tag? "Without using signature builder"
Custom External Verification failure message
Forum topic
OneSpan Sign
Can the validation error message be supplied in some way when doing external verification?
Authentication Error
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Create a Reviewer
Forum topic
OneSpan Sign
Hi! In some cases, I would like to send a document package with no signers but only reviewers.
Adding multiple role for Text Extraction Tag but getting error
Forum topic
OneSpan Sign
Hey Team,   I am working with Text Tag Extraction and going through the blog i.e. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/text-tag-extraction#tab-header-4
Failed to Delete Document
Forum topic
OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
Attaching .docx file to Package
Forum topic
OneSpan Sign
I am working on a solution to create a package containing a single document. When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign. When I try to use a .docx file, I get a HTTP 400.
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