OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Adding documents from database
Forum topic
OneSpan Sign
I already have created the package and now want to add documents to it. I have file data in a byte array from the database. How do I add a document to the package with the byte array? Thanks Colleen
PDF syntax
Forum topic
OneSpan Sign
I read that now OneSpan can automatically identify the form fields if a pdf file with forms is uploaded. Is there a standard syntax we can use to name the form fields so that they are automatically recognized?
Unhandled Server Error
Forum topic
OneSpan Sign
Hi,  Hi, I have download code from onespan "esignlive", i already replaced my sandbox key but code not work now. i can't understand what is issue with that. can you help me
Multiple Captures
Forum topic
OneSpan Sign
Guys, With the new FromFile aspect of things, is it possible to have 2 captures on one document? Can I have one fromfile capture and then one capture that is loaded from the handdrawn element?
Authorization error using iOS SDK
Forum topic
OneSpan Sign
I'm trying to use the iOS SDK, but I keep getting an authorization error. I've checked my username and password with the UI, several times. I'm not sure what the issue is. Can anyone help?
Can OneSpan integrate SIEM tools such as TG SIEM
Forum topic
OneSpan Sign
Hi There, I have a use case where I need to retrieve information around user creation/user deactivation and user role (s) via API's and integrate with my SIEM solution. Is this possible?Thanks,Calum
When a signer SMS cellphone can be update
Forum topic
OneSpan Sign
HI, After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?   Thanks  
Add a json postman package of the IAA calls
Forum topic
Intelligent Adaptive Authentication
Is it possible to add a download postman json package link to the API page with the examples used in the API page? Example: https://xxxxx.sdb.tid.onespan.cloud/v1/swagger-api/
How to add more than one files in a Package
Forum topic
OneSpan Sign
Hello, I am confused how to add more than one files in a Package with different signers. Is it possible in eSign to add more than one files in a Package and get each file status from eSign. Thanks
Sandbox environment - Email notification not being sent to signers
Forum topic
OneSpan Sign
I have tried several times and waited for up to an hour - however signers are not getting notification email... I am able to get the SMS passcode but no email with link to sign... is the environment working?