258 results matched your search criteria
Regarding availability of TextTag for Signing Time
Forum topic
OneSpan Sign
Hi TeamUser wants to have signing time along with singing date. Team found there is a text tag esl:InsuredSigner1:SigningDate to print signing date. The tag signingdate prints only date and not the time.
Exception "EsepCommand failed and no fallback available."
Forum topic
OneSpan Sign
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.
List of All Back Office Changes
Forum topic
OneSpan Sign
Hi, I'm just looking for the latest list of all available back office changes that can be applied to our accounts and can't seem to find it anywhere after searching the forums or the document
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
404 Not Found Error with Two Signers
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
how to retrieve the package while package is marked as deleted
Forum topic
OneSpan Sign
Hi, I'd like to retrieve the document inside the package and also get package information when package is marked as deleted.
Designer - Removing OSS user as signer
Forum topic
OneSpan Sign
Good afternoon, we are beginning to become familiar with and use the designer.  In our pattern, we are adding the signer recipients prior to rendering the designer.  Is it possible to remove the OSS portal user as a recipient/available signer?  We see that user as the first availab
Retrieve a list of all layout api
Forum topic
OneSpan Sign
Good day! Requirement: Need to retrieve the name of all available layout  Steps taken: we are using the GET/api/layout and providing the type as TEMPLATE 
restapi - sdk jar - version
Forum topic
OneSpan Sign
I would like to make calls to restapi, and would also like to take advantage of the com.silanis.esl.api.model.* model objects available in the java sdk jar our /api/sysinfo shows: { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } This page has 2 versions
Creating Approvals with Text Anchors
Forum topic
OneSpan Sign
Hi Team, We are trying to create the Approvals using REST API. This works without any issues when we don't use the text anchors. However, when we use text anchors, we don't get the expected results i.e.