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131 results matched your search criteria
opt out email
Forum topic
OneSpan Sign
Hi, there are 2 questions want to ask: 1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere? 2) in the default email, it only showed the signer with email address, but not Signer's name, is it possible to update the email t
esign Mobile
Forum topic
OneSpan Sign
  eSign Document is embedded as an iframe. While the signing ceremony is being performed on  mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)  
PDF editing
Forum topic
OneSpan Sign
Hi, One of our testers performed below use case: a) Signed the document using eSignLive b) The digital signatures were captured in the signature block c) Downloaded the signed copy from eSignLive & opened the PDF d) Clicked on the 'Fill & Sign' option appearing on the right of the document
Modifying Handover URLs after package creation
Forum topic
OneSpan Sign
Is it possible to update the handover urls everytime a different user accesses the package? We have users who will access the document via sa personalised URL and we are hoping that after signing it would navigate them back to their personal url.
Get URL after designer send
Forum topic
OneSpan Sign
We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce.  What is the best practice to request a new URL to send via Salesforce?
Thank you Dialog Box
Forum topic
OneSpan Sign
Hello,
Signer email link does not open document - specified package does not exist
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
signingStatus API not returning correct status
Forum topic
OneSpan Sign
In Sandbox, when I call the API for signing status, it always returns SIGNING_PENDING. 
Duplicate Require Actions at the time of signing.
Forum topic
OneSpan Sign
In the following piece of code I am inserting Check Buttons, thru a list of SignatureDetails. Here I am adding the entries to the DocumentBuilder documentBuilder = DocumentBuilder.NewDocumentNamed(document.FileName)
resending form
Forum topic
OneSpan Sign
If a client makes a mistake on a form and needs to fix a custom field.
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