954 results matched your search criteria
Signature block not aligned
Forum topic
OneSpan Sign
I have the following Approval being set for a 3 page document and the alignment is considerably off. What is the unit of measurement for the top/left/width/height values? I am receiving these values from a vendor so it may be something with what they are sending.
Unexpected Error
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Attach Image to Label Field
Forum topic
OneSpan Sign
Guys, Is it possible to attach an image, via base64 encoding, to a label field? Something similar to how we are able to attach an image to a capture signature by using the handdrawn value?
Any PDF Merge Field Injecting Troubleshooting Tips?
Forum topic
OneSpan Sign
I am trying to debug an issue with injecting data via Apex SDK into a merge field to a specific PDF form and it's failing.
CA sandbox 11.36: Unable to sign when transaction edited to make signer emails the same
Forum topic
OneSpan Sign
Hi, In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email. 1. Create transaction with 2 signers , different email through SDK
Multiple Signers for the same Signature
Forum topic
OneSpan Sign
Hi, I'm trying to set up a package where two signers are eligible to sign the same field, and one of them signing would be enough to complete it. Is there a way to accomplish this? Thanks in advance!
Use case questions
Forum topic
OneSpan Sign
Hello, I have a client who is wanting to confirm whether the below is supported: 1. When using the standard eSignLive buttons from a standard Salesforce object such as Contacts, I would like the attachment of the record to automatically appear as an attachment of the package to be sent.
sender UI adding new signature field
Forum topic
OneSpan Sign
hi,  when I create package via sender UI, when adding a new signature field, the default type is click-to-sign.  Can it be changed so that the default type is to capture autograph?   thanks,
Assign signer to multiple signature fields
Forum topic
OneSpan Sign
Hoping you can help. We have a scenario where a single signature may appear in several place. For example, in the case of a parent signing for a minor. The parent would have to sign as the owner, and sign for the minor. We only want the signer to sign once and not multiple times. Thank you.
Capture Signing Date in Document
Forum topic
OneSpan Sign
Hi, We are sending a PDF with fields for signature and date. The date is currently injected and is the package creation date. We were wondering if there is a way to have the date be the actual signing date.