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115 results matched your search criteria
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
.withFontSize not working
Forum topic
OneSpan Sign
Hi. I've got fields that I've set up like this: .withField(createFieldBuilder(FIELD_TEXT_BOX_CONSTANT, TEXT_BOX_GRP_ADDRESS_CONSTANT, "tbRetirementDate") .withFontSize(22))
WithCustomID vs WithRoleID
Forum topic
OneSpan Sign
Hi -  SHORT:  How to assign "RoleID" to SignerBuilder in vb.Net ?
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Performance improvement
Forum topic
OneSpan Sign
Hi There, In our application, I am using the code below to get the documents eSigned Automatically in the sandbox account. There are two documents that needs to be signed and each document is only 70-100kb in size, but the signing process takes about 7~8 seconds to complete the signing.
Text Tag Radio Button
Forum topic
OneSpan Sign
Good afternoon, I am working on a document to add text tags with radio buttons.  I am using the text tag  {{esl_optionG:Signer1:Radio:Group("Frequency"),Value("X"),size(15,15),offset(15,-3)}} 
Spring Rest Template - 400 Bad Request
Forum topic
OneSpan Sign
Hi, I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload". But I am getting 400 bad request. I have also checked whether the byte array is base64 encoded or not.
New Signing Experience Issue
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Need help with getSigningUrl
Forum topic
OneSpan Sign
I have some questions about creating the signing url in the .Net SDK and the REST API. Here is what I have so far. I've created a package called "Test". I've added documents to Test. I've added Signers with just firstname, lastname and emailaddress to Test.
Signing date customization
Forum topic
OneSpan Sign
Is there any way to customize a signing date to comply to a specific date format? I.E.
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