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94 results matched your search criteria
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
C# : How to post more than PDF file to eSignLive (new interface)
Forum topic
OneSpan Sign
Hi eSignLive Team, I am working on an integration between eSign Live and Ebix Inc.
Your authenication token was incorrect for in-person signing ceremony via REST
Forum topic
OneSpan Sign
I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe.
ID Verification - Integration with Mobile Application
Forum topic
OneSpan Identity Verification
Dear Support Team,
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
When trying to add document as binary data to create package I always get an error
Forum topic
OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
Removing role programmatically from template results in "Cannot send package without approvals"
Forum topic
OneSpan Sign
Hi, Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario where only 1 is needed. 
400 code error
Forum topic
OneSpan Sign
Hi, I get 400 error code. I have the sample code below:package RestAPI; import java.io.BufferedReader; import java.io.File; import java.io.IOException; import java.io.InputStreamReader; import java.io.OutputStream; import java.io.OutputStreamWriter; import java.io.PrintWriter; import java.net.Htt
Signature on every page
Forum topic
OneSpan Sign
Hi I want to add click to initial signature feature on every page of the document, except on one page where the signature type will be capture type. This page(where signature type will be capture type) is not the last page and can vary.
Using Text Anchor to add 3 signatures
Forum topic
OneSpan Sign
I have a client who is using REST API to create package.
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