OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Displaying Signing Ceremony iFrame on mobile Safari Browsers
Forum topic
OneSpan Sign
Hi, This forum has been such a great help so far, that I figured I'd post here on the off-chance you can provide some guidance. We're working on displaying the Signing Ceremony iFrame within our application on mobile devices (specifically an iPad running Safari) and have run into some issues.
Can you open a signing ceremony as the package owner when not a signer?
Forum topic
OneSpan Sign
Hi, I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.
Erasing Captured Signature on GuestLogin/Passcode entry/Emailclick in SignatHome
Forum topic
OneSpan Sign
Hi One Span Team, I'm using sign at home feature in my application, 1. After clicking on the email link "Go to Documents" and entering the pass code signed some documents and closed browser window. 2.
need solution
Forum topic
OneSpan Sign
Steps: 1. We are setting Sender for package and document has owner tag. So Sender has to sign first doc. 2. Creating package with Sender detail and adding signer / documents. 3. and then opening a popup in design mode.
Creating signatures all pages at once
Forum topic
OneSpan Sign
Dear all,   I am creating the signatures and we have 50 - 100 pages contracts. I need to be able to create e-signature and initials for multiply recipients, and I would like to do it one time per recipient.  
Retain PDF Field Format
Forum topic
OneSpan Sign
We are running into an issue where we have a SSN field that we need the signer to fill out, and want validation on it. I have set the Format to the SSN setting in my PDF and it works as designed. However once we upload and send out that as a OneSpan document we are losing that functionality.
Approve only document
Forum topic
OneSpan Sign
Guys, I've spent a bit of time going through the features guide and I cannot find anything that will help show me how to upload a document that has no signing fields and is just an approval document only. This would be like the default consent form when you start to sign your package.
Callback- Finding the signer associated with the "session_user" identifier
Forum topic
OneSpan Sign
I have looked all through the SDK and the REST API, and I can't find an answer to this. Could you please assist me? In your notifications you send us a package id, a session user id, and the event name.
How to assign right for send package to another user using rest api
Forum topic
OneSpan Sign
Hello, I have created package and send successfully. How to assign right for send package to another user(who is sender of document on particular package) using rest api.?? I have tried with delegates and added sender on my account but can't able to give right as delegate using rest api ??
Auto populate signing date tag
Forum topic
OneSpan Sign
I have placed a signing date tag the top of my document. The document essentially reads "this is effective as of {{esl:Signer1:SigningDate}}." When we open the signing ceremony this is blank and just leave a large space in between the words and is leading to confusion.