1108 results matched your search criteria
"messageKey":error.notFound.signerNotFound"
Forum topic
OneSpan Sign
Hi I got the following error when creating a package. Can you please give me a detailed explanation of this error. {"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404} Regards Mario
Signer email with all Capital letters does not generate signing ceremony token.
Forum topic
OneSpan Sign
Hi, Signer email with all Capital letters, for example [email protected] does not generate signing ceremony token. But package id is generated. Can you please help me to solve this issue? Thanks.
Adding new fields in Summary document
Forum topic
OneSpan Sign
Summary document contains package id, signer name and email id. Please let me know if there is option to add other application specific fields in Summary document like Company name, Order id..etc.?
Cannot send package without approvals
Forum topic
OneSpan Sign
UPDATE: Solution in comment sectionHi,I create packages only by adding roles and signatures with ESL tags on document and it always worked perfectly. Until rencently, maybe a couple of days, we started receiving "Cannot send package without approvals" error.
Batch signing of documents using personal certificate
Forum topic
OneSpan Sign
I need my users to be able to sign multiple documents with a single click.  Every month we generate hundreds or even thousands of similar documents that need to be signed by the same two people in our organization.
Email validation using ESL SDK to prevent runtime error in package creation
Forum topic
OneSpan Sign
Is there a way to use Silanis SDK to validate the signer's email address prior to actually creating the package? The email validation of the SDK during package creation seems stricter than usual email RegEx validations, and recognizes only a set of valid top-level domains.
Package Status not correct
Forum topic
OneSpan Sign
I'm using sandbox.e-signlive.ca. On this platform I get this behaviour which in my mind is unexpected. I have created 3 packages. All 3 packages have 2 signers.
Field Setting to make input required
Forum topic
OneSpan Sign
Hi there. I'm trying to make a textfield required. I see that I can do this when I'm about to send a transaction (see screenshot).
Getting the error when we sent same package id after Optout for the Signer
Forum topic
OneSpan Sign
Hi, Currently we are getting the error when we sent the same Package ID where signer Opt Out and reinitiating the Signature. Please confirm whether this will accept the request or not. Thanks, Allanki
Signing with smart card
Forum topic
OneSpan Sign
Hi, when a smart card is used is the document also signed by a server certificate or something after all signers have signed? Also, how is non-repudiation retained when not using smart cards? Thanks, Jimmy