2133 results matched your search criteria
URL Redirect cases not working
Forum topic
OneSpan Sign
Guys, I have a few redirects that I am trying that are not working and would love to know where I'm going wrong. 1. I've set the handover and complete event to force the redirect of a user when completing a package and it doesn't seem to work.
OneSpan API call result
Forum topic
OneSpan Sign
Hi Duo, when I use GET Packages API call response says I have total of X Packages but if I use GET account usage it tells me I have Y Packages and Y is almost double value of X.  I need accurate "counts" . . . Thx Mike
Digital Signature Not Capturing
Forum topic
OneSpan Sign
Hi, To the above link response, I am posting the request here. I am getting error in capturing digital signature, could you please suggest what could be the issue.
Conditional signing workflow
Forum topic
OneSpan Sign
Hi there, I know that OneSpan has a feature to manage document workflow in a single transaction, meaning to adjust the sequence of signing multiple document within single transaction.
Text Tags Reading back
Forum topic
OneSpan Sign
Hi, The following link provides detail on how to pass tags to eSign. https://www.esignlive.com/blog/esignlive-how-to-text-tags How do you retrieve the value of the tags back once the document has been signed programmatically? Thaban
Text Anchor to Identify Signature Field
Forum topic
OneSpan Sign
I have been using a form field anchor [Signer1.Fullname1] to identify where a signature field is supposed to go when sent through the API. However, most of the documents we create in our system are done so using fpdf, so there will not be any form fields to name.
How to Access Document Fields - Fields count is 0.
Forum topic
OneSpan Sign
I'm trying to pull down completed packages and read the fields. None of my documents have the fields array populated.
state of transaction once retention period expires
Forum topic
OneSpan Sign
Hi -  Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?  
Anchoring to PDF Fields
Forum topic
OneSpan Sign
I am trying to find documentation on we can create fields on a PDF that OSS can anchor to.  I have Adobe Acrobat CC and can add text fields to a PDF file.  I am trying to anchor to the field by the name I gave those text fields and it doesn't appear the OSS can find them.  Am I add
Retired/Left Company Signers
Forum topic
OneSpan Sign
We have a need to transfer completed packages from a signer to viewable from another signer.  We have had signers retire or leave the company and want to transfer their documents to be viewable by another signer.