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I can't counter-sign the main Contract since the Customer did not sign the Rider
Forum topic
OneSpan Sign
The Customer accepted the Disclosures and Consent and signed the Contract but left the Rider unsigned. Therefore I cannot sign the Contract because it violates the Signing Order. How can I get past this outside of asking the Customer to sign the Rider?
Logo in mobile web experience?
Forum topic
OneSpan Sign
Hello, It appears the default behavior for the mobile web experience is to omit the display of the branding logo (the one that would display in the upper left in the desktop web experience).
Opt-out vs Decline
Forum topic
OneSpan Sign
Can you point me to a resource explaining the differences between Opt-out and Decline?
Getting DocumentId & PackageId
Forum topic
OneSpan Sign
Hello, In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ? Thank you
SDK Presentation on iOS 13
Forum topic
OneSpan Sign
Hello, What is the correct way to make the modal appear as fullScreen when opening the SDK with iOS 13 ? Is it a current fix that has not been resolved yet ?
CeremonyID or TransactionID or PackageID
Forum topic
OneSpan Sign
We build a web application using the Silanis.ESL.SDK to create and manage document to sign. Which is using the PackageID and DocumentID to interact with Esign in order to get the Signing status and download the signed document.
Mapping TextField within SDK
Forum topic
OneSpan Sign
Hello, I am mapping TextFields in the pdf and I would like to show these fields with the content in it when the SDK pops. Currently, I have some text in the textfields but I can't see it.
Offline capabilities
Forum topic
OneSpan Sign
Hi! We are integrating the eSign SDK for iOs and our application is "offline first".
Erasing Captured Signature on GuestLogin/Passcode entry/Emailclick in SignatHome
Forum topic
OneSpan Sign
Hi One Span Team, I'm using sign at home feature in my application, 1. After clicking on the email link "Go to Documents" and entering the pass code signed some documents and closed browser window. 2.
Failed to find PDF header: `%PDF' not found
Forum topic
OneSpan Sign
After reading the docs, the solution for this problem says : Please verify that the PDF exists, and that it has not been corrupted. I am sure that my pdf exists and is not corrupted, but is not stored in the Bundle ressources directory like the ones in the sample app.