OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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File Size for document upload
Forum topic
OneSpan Sign
Hello, We are witnessing an issue with Document upload with large document sizes. I wanted to know what the limitations are of the platform. 
Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.
POSTMAN error -> POST /apitoken/clientApp/accessToken endpoint issue
Forum topic
OneSpan Sign
POST /apitoken/clientApp/accessToken endpoint not working on Vancity SBX.  Host portion is fine as it works with GET /api/sysinfo endpoint. {
Adding Columns to the Transactions List
Forum topic
OneSpan Sign
In the Transactions List on the Live Site I only see 5 Columns listed Transaction name, Recipients, Last Updated, Status and Expiry Date Is it possible to add other Columns and make the sortable?
Signer identified at runtime
Forum topic
OneSpan Sign
Hi, We've a scenario wherein we have 3 signers for a given document and all of them sign sequentially. Singer1 signs then signer2 and then signer3. The issue though is that signer2 is identified at runtime and known to signer1. i.e.
Customizing the Designer View programmaticaly
Forum topic
OneSpan Sign
In the same way as we can programmatically configure the Signing Ceremony via SDK (http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm) , we need to be able to customise the Designer View on a package by package basis. Currently this is pos
Deleted Pkgs returned from API with query=trashed vs Deleted Pkgs in OneSpan xls rpt
Forum topic
OneSpan Sign
All pkg's are marked as deleted, all are for same person (owner/sender). We don't understand why lists seem exclusive of each other??? Seems OneSpan reporting is including pkg's not in return set from API call
User language
Forum topic
OneSpan Sign
Hello, is there a way to add a user to the platform by specifying the language? Is it through the "Bulk Invite Sender Tool" or through the front?thanks
How much time Silanis will take to send a email bounce event back to our API
Forum topic
OneSpan Sign
Hi, How much time Silanis will take to send an email bounce event back to our API after we trigger an email to an invalid sender. Thanks, Krishna
Getting an exception using FULL_NAME + INITIALS signature styles in one document
Forum topic
OneSpan Sign
I am using the Java SDK version 10.10.1 I am creating a package with one document. There is one Signer. This signer has a FULLNAME signature and an INITIALS signature. This is the sequence of my code: 1. Call to EslClient.createPackage() succeeds. 2.