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Template and Layout Copy Tool
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I downloaded the copy tool then made the mistake of setting it to be opened with Acrobat. What should it be opened with? I have downloaded the JRE environment.  I have used this tool several times but this is a new laptop. Thanks for the help.
Need help with getSigningUrl
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I have some questions about creating the signing url in the .Net SDK and the REST API. Here is what I have so far. I've created a package called "Test". I've added documents to Test. I've added Signers with just firstname, lastname and emailaddress to Test.
Salesforce Lightning -Opening Packages using Microsoft Edge
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Anyone had problems opening esign packages using MS Edge?  Click opens new tab but returns a user back to the salesforce record without showing the package record
check box
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I'm trying to create a new template using a PDF and inserting the "check box".  When a user goes to use the template the check boxes no longer appear. 
Error 403 when updating a package
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Hi ! I'm trying to update a package and replace the pdf document in it, but I get this error : Unable to update package settings. Exception: Le serveur distant a retourné une erreur : (403) Interdit. HTTP PUT on URI https://sandbox.esignlive.com/api/packages/-bANyCo4NvqdgiEPNbMG2tLdaRE=.
Use of App Shielding REST API
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Hi, We are trying to automate the app shielding process in our CI platform by using the REST API. The API method https://cp.onespan.com/public_api/v1/rasp/bind_package takes a file as a parameter but on use it returns "(422) Unprocessable Entity."
Group recipients failing when promoting templates across environments
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Hello! We've recently adopted a group recipient into our templates and now need to migrate all our templates across our other sub-production environments, with a view to then do the same into production.
Download signed documents with a date range
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We have a user that would like to download all signed documents for the past week under his account. Would anyone have a sample code on how to do that? Thanks,
Bulk Add Sender app
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I keep getting the attached error message.  When I wait and restart it's usually okay but it's painful that I can only do about 40 - 50 users at one time.
pacakage postbacks
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there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?