128 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
If our application somehow missed the callback event of opt-out/decline, is there any REST API which can be used to fetch the details about signer who opted-out/decline and with what reason?
Forum topic
OneSpan Sign
Hi team,
If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason?
Thanks in advance!
Forum topic
OneSpan Sign
Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked.
I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
Forum topic
OneSpan Sign
Hello,
In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ?
Thank you
Forum topic
OneSpan Sign
Hi Team,
We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox.
Can you please check why we get this repeated callback for same signing complete.
Thanks,
A. Rathore
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2. We have integrated with OneSpan using the .Net SDK and we are looking to add KBA functionality to our integration. We have some questions that we were hoping you could help answer:
Forum topic
OneSpan Sign
In our code, we are using the change signer feature.
.CanChangeSigner()
Once a new signer is assigned, the eSL server generates random signer ID.
How can we get the signerID using .net to get the signing status of this signer.
Please note that we can't use callbacks in our environment
Forum topic
OneSpan Sign
Hi,
I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived.
will I get notification or I should mark the status as archived then only I can receive notification
Forum topic
OneSpan Sign
Hello.
I have a created a transaction and assigned to it a Sender (different from the Owner).
As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well?
Thank you
Forum topic
OneSpan Sign
Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .