232 results matched your search criteria
Create Package without signature
Forum topic
OneSpan Sign
Hello, I want to create a package without a signature. So Users can only view the document and download it.   Thanks
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Usage Report Help
Forum topic
OneSpan Sign
Hello, I am currently using VS Community 2017, I am set as a Manager within eSignlive, and I am in the US. I downloaded the .NET Usage Report.cs and put in the address https://apps.esignlive.com/api and I put in my API key.
AutoEsign without sending the email and docs to the user
Forum topic
OneSpan Sign
We would like to do AutoEsign in our project .But we don’t want to send email and the documents (preview or download) to the user .Is it possible to do that?
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Add Document to package is too much slow
Forum topic
OneSpan Sign
Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package
Users and Roles
Forum topic
OneSpan Sign
Hi!  We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages.
How to get a signed document list in a specific period
Forum topic
OneSpan Sign
My company has an OneSpan account to request customer's e-signatures consistently.
Corrupt PDFs
Forum topic
OneSpan Sign
We are seeing rare instances where downloaded PDFs from OneSpan are corrupted. We are using Java SDK. Are there previous examples of this and fixes?   Thanks.
Create URL to signed documents
Forum topic
OneSpan Sign
Hey how do i create a URL to send to client after all documents are signed by all parties. This is to give them ability to download package with signed documents in it.