231 results matched your search criteria
Digital Signature capturing text box not displaying for eSignature
Forum topic
OneSpan Sign
Hi, 1. Digital signature capturing block not showing for esignature in document. 2.
Download Evidence Summary in SENT status
Forum topic
OneSpan Sign
Currently the Evidence Summary download button is only added to the UI when the transaction has been completed. Wondering if there is a way to have the Summary generate upon the Send command? We are needing to have evidence we sent the transaction/documents, even if the Recipient never opens the doc
Download jpegs of Validation Failed applications
Forum topic
OneSpan Identity Verification
Hi When we run {{baseUrl}}/api/transaction/{{transactionID}}/verification and get the reasons for failure, there are the URLs in the response that point to the jpegs of the submitted ID and selfies. Is there a way for us to download these?  The URL begins like below
Removing download button from signing process
Forum topic
OneSpan Sign
We need to remove the ability for users to download the signed PDF through the web interface, both via the emailed signature request and the browser based version (using host/access?sessionToken={mytoken}).
download in progress transaction not working
Forum topic
OneSpan Sign
Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message.
HOW TO GET CHANGE SIGNER DETAIL
Forum topic
OneSpan Sign
Hi , Signer update another signer as change signer. Now Signer A updated SIGNER B as a SIGNER. Now I need to download all required documents uploaded by changed signer(B). If I am doing all Signer of package it is still showing SIGNER A only. Thanks
File checksum
Forum topic
OneSpan Sign
Our company has requirement for document validation. Does eSignLive API have an existing function or method to return document( or file) checksum if provided packageId and documentId. So I don't need to download document on our side but just get checksum.
Signer Management field - Delivery ( Provider; Email; Download)
Forum topic
OneSpan Sign
Hi there, Please see the link below. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/signer-management
export signed documents and audit trail
Forum topic
OneSpan Sign
I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?
is there a way to notify signer when a package is completed and ready to download
Forum topic
OneSpan Sign
Hi,   Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete. Thanks   Wendy