917 results matched your search criteria
New Signer Experience sandbox?
Forum topic
OneSpan Sign
I am testing the use of the JavaSDK in my local environment using my person sandbox API key. It has worked fine with the classic experience, but my organization is moving to NSE and I want to test documents that I create with NSE. Can I convert my sandbox account to the NSE?
Allow Department to Change Signer
Forum topic
OneSpan Sign
We are using the APEX SDK plus OSS event notifications to manage our signing ceremonies. Salesforce sends out all emails to the signers with the OSS url.
Make fields editable by signer
Forum topic
OneSpan Sign
I think this is an easy one as I think I am misunderstanding something fundamental.  How can I make a field editable? This is populating the value correctly, but I want the signer to have the ability to adjust it:
Batch signing with joint signers
Forum topic
OneSpan Sign
I have a scenario where we want to consolidate as many forms into the least amount of packages as possible but some forms require two signers. What is the best approach to do this with OneSpan Sign? For example:
No Role found for signer email
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
Saving past signer's details
Forum topic
OneSpan Sign
I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer with the organization?
API - Signer IP Address
Forum topic
OneSpan Sign
Good morning! Is there a method to retrieve the IP address of a signer via API or otherwise?
New Signer Experience Settings
Forum topic
OneSpan Sign
Guys, I am trying to work with the new signer experience and I am seeing a few issues that I am not able to resolve as there does not seem to be any documentation on how to set these items.
Disable email notification for an signer
Forum topic
OneSpan Sign
Hello, I want to disable the email notification to an specific signer, I already try this
Multiple Signers With Same Email
Forum topic
OneSpan Sign
Trying to follow the example here: https://www.onespan.com/blog/onespan-sign-developer-multiple-signers-sharing-same-email But I am getting the exception below when I add a second signer with: