913 results matched your search criteria
Retired/Left Company Signers
Forum topic
OneSpan Sign
We have a need to transfer completed packages from a signer to viewable from another signer.  We have had signers retire or leave the company and want to transfer their documents to be viewable by another signer.
Configuring signer workflow programatically
Forum topic
OneSpan Sign
Hi, When creating the package programatically (using the REST API / Java SDK), can we configure signer workflow? i.e. signer1 signs first and then signer2. The default behavior is that there is no workflow i.e. all signers get notified simultaneously. please let me know thanks Neel
Session Expire Event for a signer
Forum topic
OneSpan Sign
Is there a way to capture the session expired event for a signer?
Customizing the designer signer options.
Forum topic
OneSpan Sign
Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button, etc) in the fields menu? Thanks Colleen
Document visibility for sender as a signer.
Forum topic
OneSpan Sign
We're having some issues with hiding documents from some signers.  It works for the most part, but we don't seem to be able to hide a document from a signer when they are also the sender of the package.  Is this intentional?  Is that breaking some sort of base logic which requires
Search Packages by Signer Email
Forum topic
OneSpan Sign
Could you provide an example for searching packages with signer email? It seems only package name is used for searching. Thanks. Here is the URL I used: https://serverurl/api/[email protected]&from=1&to=10
API Call for Documents by Signer
Forum topic
OneSpan Sign
Guys - Is there an API call where I can return the document list by signer? I know I can get this information just by doing a GET to the package but that also brings back more than what I need. I can also do the DocumentVisibility API call but then I would have to filter by associated Roles.
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
Signer email address required?
Forum topic
OneSpan Sign
Might be a dumb question - are email addresses required for signers? Can you add a signer without an email address to an in-person ceremony? Thanks. -- Bryan
Signer Email Characters Limit
Forum topic
OneSpan Sign
Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme