OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Unauthorized Access
Forum topic
OneSpan Sign
Hey there, i was following this guide (https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/) and I´m always getting Unauthorized Access as a respond.
Auto-populate form textbox with value from another textbox
Forum topic
OneSpan Sign
Scenario: We have a two-page PDF where OneSpan form is programmatically created using Java SDK. We have a text field on both pages that are identical. We would like for the field on the second page to be automatically populated with the value the user inputs on the first page.
Transfer Laserfiche Connection to another Account
Forum topic
OneSpan Sign
Hi Moshiur   The customer had Laserfiche connected to the wrong account. We are establishing a new account. Do they have to do the install all over again?
Document Locked
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked." How can I unlock the document and add it to other package?
Signers have same email
Forum topic
OneSpan Sign
Hello, We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package? Thanks, Sushma
Is there a service available to call when user click on OPT-OUT or Accept button
Forum topic
OneSpan Sign
I would like to create my own "Accept" and "OPT-OUT" buttons with a custom message as popup to be displayed when user click on OPT-OUT or Accept button. I would like to know if there is any service available in EsignLive that I can call, when user click on OPT-OUT or Accept button. Thanks, Ram
Set an external reviewer for an attachment in a sign transaction
Forum topic
OneSpan Sign
Hi, I would like to know if there is a way to set an external reviewer (different from the user that creates the transaction) who would check if it is correct a mandatory attachment for a signer. This reviewer would also need to receive the documents after all the signatures are completed.
Reminder related items
Forum topic
OneSpan Sign
In the options for a Txn a reminder can be setup: a) What is data element internal to package that controls whether reminding is be set? b) What is data element internal to package that specifies # of days to wait until sending reminder?c
Getting documentid for SIGNED document into Notification
Forum topic
OneSpan Sign
We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null. 
Modifying a signer
Forum topic
OneSpan Sign
Sometimes we encounter an issue where we need to change the signer on the package. I know I could resend a package to the new signer, but this would require us to start from the beginning. Is there a way to change the signer after the package is sent? Thanks in advance, Darin