1495 results matched your search criteria
Esignlive server health check
Forum topic
OneSpan Sign
Hi, Is there any api for health check of esignlive server so that we can identify whether the esignlive server is up or down? Thank you.
Remove Authorization document case-by-case
Forum topic
OneSpan Sign
Sometimes (not always, depends on situation) we want to remove the default Authorization document. I would like to know how to do it with REST API using JSON and http calls to the server.
Notifications (auto and manual)
Forum topic
OneSpan Sign
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll receive).
Auto Signing
Forum topic
OneSpan Sign
Getting really close to having all my questions answered. Thanks to Mwilliams and Harishadairy for all the help. Hopefully this is the last big issue.
Multiple Signers With Same Email
Forum topic
OneSpan Sign
Trying to follow the example here: https://www.onespan.com/blog/onespan-sign-developer-multiple-signers-sharing-same-email But I am getting the exception below when I add a second signer with:
Combine static fields with EnableExtraction does not work?
Forum topic
OneSpan Sign
When I create a package from a PDF document and combine the EnableExtraction() calls to extract form field positions, and I add an .WithInjectedField() clause, I do not get any data injected in the static fields. I now have to do it in 2 steps: 1) Create a layout from the PDF with EnableExtraction
ESignature Field Goes to the Top of the Document in Mobile Capture Approch
Forum topic
OneSpan Sign
Hello, While using Mobile Capture way of Signing approach, We get the signature placeholder right at the top of the document. It’s not in the place where we had placed it in the document.
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
Maximum Failure Time
Forum topic
OneSpan Sign
Hi team, I would like to know whether we have the capability to extend the max failure time before locking a signer. If possible, what's the REST API? Thanks,
Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.