1511 results matched your search criteria
thank you dialog configuration
Forum topic
OneSpan Sign
Hi,  I want to customized the thank you dialog as picture (uploaded), once I applied it as body below, it doesn't show up as bold, Italic, and create new paragrah, could you please take a look what's wrong with it. how to customize it as the requirement?
activate email sent to client
Forum topic
OneSpan Sign
Hi, I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document. when this package sent , both of the signers received the activate email (1 signer for signing, and another signer just review - no  signature required. 
PDF Format In Chrome
Forum topic
OneSpan Sign
Hello, We are running into an issue where our signed PDF files are not being displayed correctly in Chrome and sometimes Firefox as well. Everything is normal with the PDF documents until we sign and download them through eSignLive.
Validation error: error.validation.verifyDocument.documentExtractError
Forum topic
OneSpan Sign
Hi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency).
Manually add Sender to account not an option
Forum topic
OneSpan Sign
I am unable to manually add a sender to the account using the instructions found here: https://community.onespan.com/documentation/onespan-sign/guides/connector-guides
What changes are needed in code to allow for upload of multiple documents/pdf
Forum topic
OneSpan Sign
Hi Team, We are able to successfully upload a single document while creating a package .
Sample PLSQL program or anonymous block to send PDF document to a package for esign
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. Could you please share the anonymous block or wrapper program to call send a pdf file to the existing package. 
Is there a way for signer to route the document to initiator to make changes
Forum topic
OneSpan Sign
In my scenario, the signer has to send the document back to the initiator to correct and make changes before they can sign. How can I do that.
Hide Download links, show custom Finished text
Forum topic
OneSpan Sign
Our integration has the browser embedded within our app, and with it we have a fairly stripped-down look in the header area of the signing session. We would like to finish our signing with these 2 extra things I can't figure out: 1. suppress the Download links.
Is there any limit on the number of fields that can be added to a document for e
Forum topic
OneSpan Sign
Is there any limit on the number of fields that can be added to a document for each signature/signer.