1471 results matched your search criteria
Notification for when the Signer clicks the email link to open the document
Forum topic
OneSpan Sign
Right now when a potential signer receives an email and clicks the link to view the document, there is no way for us to receive any notifications this has occurred.
Event notification about EDEPOSIT
Forum topic
OneSpan Sign
As per https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/setting-callback-notifications,
General Question on eSign and PDF forms
Forum topic
OneSpan Sign
Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed.
Access Denied
Forum topic
OneSpan Sign
Can some help me out with this error message?  The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied.  Is it possible there was some kind of timeout because they waited a day to sign?  I didn't think tha
How to unlock a signer on a package that is Complete
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully.  The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times.  When I open my OneSpan Inbox and look into this package, this signer sho
is Polish language not supported by OneSpan?
Forum topic
OneSpan Sign
Hi Team,   I had referred following doc link
Flattening removes signatures
Forum topic
OneSpan Sign
Did something with the last release change regarding the signed pdfs?  We have an application that uses itext to merge all our signed pdfs together into one pdf and we flatten them as we do the merging.  Ever since the last release, flattening them removes all of the signatures.  I
Setting Timezone for signer
Forum topic
OneSpan Sign
Guys, I am having a hard time finding information about setting the timezone for a date field that is captured when the signer is signing the document. Can anyone provide a link where I can find more information or possible provide a coding sample?
Change Font Type used by Signer
Forum topic
OneSpan Sign
Hello, Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package   https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management
Possible to skip the ESign Disclosures and Consent
Forum topic
OneSpan Sign
Hello, We found an issue with the iOS SDK that sometimes the SDK skip the ESign Disclosures and Consent document and skip directly to the contract.