1419 results matched your search criteria
Default OSS Session to always be in-person?
Forum topic
OneSpan Sign
Use case: we have situation where the client is ALWAYS going to be doing in-house, in-person signings. Documents are produced from their Enterprise App with embedded text tags, and sent to OSS via the print driver.
Setting e-signlive iframe's height same as the height of browser's viewport
Forum topic
OneSpan Sign
We are seeing browser's vertical scrollbar on some devisces with smaller screen size as a result the signature navigator becomes invisible (goes below the fold) plus extra scrollbar is creating confusing for users since iframe already contains a separate scrollbar.
Could not create a session token for signer
Forum topic
OneSpan Sign
When trying to create a signing URL in an In Person signing scenario, I am getting the following error when trying to retrieve the SessionToken to use with the URL. SessionToken sessionToken = eslClientWithHttpProxy.getSessionService().createSessionToken(packageId, signerId); I have val
Safari iFrame display differently between mobile and desktop.
Forum topic
OneSpan Sign
Hi We are displaying e-document in iFrame. On Safari, there was a known cookie issue described in https://developer.esignlive.com/forums/topic/cookie-issues-on-safari/ . We are ok with it as long as it shows description and guideline to the client.
About flatten pdf after signing ceremony
Forum topic
OneSpan Sign
Hi, After signing ceremony, we have pdf file with signatures that is in general active pdf. In this active pdf, customers can view some legal properties that we do not expect in our application.
Download link
Forum topic
OneSpan Sign
Is there a way to generate a download link for the documents on onespan? We would like to house the link on an internal website. I am aware of the REST call to download docs..
ERROR: The email is already in use for this package
Forum topic
OneSpan Sign
Guys, While trying to send a package, I got this error. "error.validation.userAddition.duplicateEmailUsage - Error Message: The email is already in use for this package. - Error Name: Validation Error - Technical Info -"  
How to update Onespan sign layouts using APIs?
Forum topic
OneSpan Sign
I have a template with 550 label fields. I saved the fields to a new layout. Now, I need to shift all 550 label fields 8 pixels up. Doing it manually is a painful process.  Is there a way I can do this - 
Set Owner on In-Person Documents
Forum topic
OneSpan Sign
I have the code working that sets the "sender" when the package is not in-person. But this code doesn't seem to work with in-person. All the in-person packages shows me (account owner) as the owner even when I set a different user as the sender.
Missing fields
Forum topic
OneSpan Sign
Hello all, Thank you for the good forum, and your help here! I'm trying to integrate our systems with you, and I'm sending a JSON object trying to clone a template with 1 pdf document inside, but by some reason all the fields are not listed. First thing I've noticed is that when you create the packa