40 results matched your search criteria
Is account configurations promoted or copied?
Forum topic
OneSpan Sign
Hi all, If we wanted to use a source or reference account settings for a target account's configuration, can oneSpan ensure that the configuration is duplicated accurately or is there a chance of human error.
can reminder be configured at account lever?
Forum topic
OneSpan Sign
Hi, Could auto email reminder configure at account level? if yes, could you please show how to configure it? Thanks Wendy
Having two onespan accounts configured on salesforce
Forum topic
OneSpan Sign
We want to have configured branding for two accounts so thinking to have separate accounts.  Question is :
configure a default signature type at the account level
Forum topic
OneSpan Sign
Hi, I'd like to know hot to  default the signature type at the account level?  
Can package expired date be configured at account level
Forum topic
OneSpan Sign
Hi,   Is it possible to configure expired date at account level? if yes, could you please let us know how to do it? Thanks Wendy
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a package using create package api.    
Multiple Servers In Clustered Configuration
Forum topic
OneSpan Sign
How can you have a clustered configuration with OneSpan Signon.  I have several servers which I like to have the eSignature service running on them, whats the best way to create a cluster configuration that can run the OneSpan solution in a distributive manner.  
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Question on multiple accounts
Forum topic
OneSpan Sign
I have a hypothetical question at this time. We may want to request another Onespan account with end users for a specific line of business at our organization. Having multiple Onespan accounts has some limitations.  
Reminder Schedule Default Value and Configuration
Forum topic
OneSpan Sign
We know it is possible to configure the Reminder Schedule (days until first reminder, days between reminders, number of repetitions) at the package/transaction level after the package/transaction is created, using API before 11.16, both API and UI after.