494 results matched your search criteria
Is account configurations promoted or copied?
Forum topic
OneSpan Sign
Hi all, If we wanted to use a source or reference account settings for a target account's configuration, can oneSpan ensure that the configuration is duplicated accurately or is there a chance of human error.
can reminder be configured at account lever?
Forum topic
OneSpan Sign
Hi, Could auto email reminder configure at account level? if yes, could you please show how to configure it? Thanks Wendy
Having two onespan accounts configured on salesforce
Forum topic
OneSpan Sign
We want to have configured branding for two accounts so thinking to have separate accounts.  Question is :
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a package using create package api.    
Multiple Servers In Clustered Configuration
Forum topic
OneSpan Sign
How can you have a clustered configuration with OneSpan Signon.  I have several servers which I like to have the eSignature service running on them, whats the best way to create a cluster configuration that can run the OneSpan solution in a distributive manner.  
Session Expiry Redirect URL setting NOT available at Account Level
Forum topic
OneSpan Sign
Hi OneSpan Team - I have gone through the below article and it mentions that the Session Expiry Redirect URL can be configured at Account Level , I have gone through my account and not found any configuration as such. 1)Do we nee to do this setting at the account level OR 2)In the JS code , as on
contact/organization/account related lists
Forum topic
OneSpan Sign
I have included the eSignLive package related list on the Contact and Account detail pages in Salesforce connector for eSignLive! However, those detail pages are not showing any eSignLive activity – only the Opportunity. Is it possible to see that information on Contact/Account?
Restriction on "from" field when sending emails using OneSpan Sign SAAS
Forum topic
OneSpan Sign
Hi everyone, I was wondering if there are any constraints on what I configure in the email templates as the "from" email address based on the account owner's or sender's email address domain? We have setup DKIM on an account so we can use our company's domain for our outbound emails. I was wonde
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Removing download button from signing process
Forum topic
OneSpan Sign
We need to remove the ability for users to download the signed PDF through the web interface, both via the emailed signature request and the browser based version (using host/access?sessionToken={mytoken}).