53 results matched your search criteria
Multiple Admin Accounts causing confusion
Forum topic
OneSpan Sign
Hello,  Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. 
Allow Admin to Chose an area on PDF to be signed
Forum topic
OneSpan Sign
Hello, Our Sales Department needs to be able to add contracts without any development interactions. We will have a pre set roles e.x sales, customer. We would like to be able to let sales user be able to upload a pdf and select where each role needs to sign (on our site), the exact sales us
Enabling admin to see all sender transactions
Forum topic
OneSpan Sign
We would like to have multiple senders creating and sending transaction.
Hide admin name from signers list in designer view
Forum topic
OneSpan Sign
When I open document in designer mode to add fields, My name (account holder name) is listed in signers select box. But I don't want my name in default. Is there any way to hide my name (Account holder name) from signers list, I am using MEAN and opening document in iframe.
Insufficient Privileges error in Salesforce when anyone who is not Onespan sandbox owner tries to view transaction record
Forum topic
OneSpan Sign
Hey,So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient Privileges error. Any idea why this is happening?
SMS phone number recorded in the package details
Forum topic
OneSpan Sign
Hi,
How to put my company logo in Email notification and content of email
Forum topic
OneSpan Sign
Hi , How to put my company logo in Email notification and contents of email. is there any admin setting? Thanks
Updating package
Forum topic
OneSpan Sign
I am trying to update an exciting package that is already on draft mode. especially roles on that package.
Creating a signature package with separate signers and a different sender still shows the sender's name in the list of signers in the signature box placement web GUI
Forum topic
OneSpan Sign
Hello all, My goal is to enable an admin person to easily assist with a signature package (they will be the sender) but where the admin person is strictly the sender and will never be a signer.
Manager Dasboard Overview
Forum topic
OneSpan Sign
Hi, We would like to request the option to grant managers and admins the ability to view all transactions per account, without having to set up delegation.