OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Message to all recipients
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is how large is the message for all recipients field on the package?   We don't want to allow users to enter a longer message in our UX than what is supported
Creating signatures all pages at once
Forum topic
OneSpan Sign
Dear all,   I am creating the signatures and we have 50 - 100 pages contracts. I need to be able to create e-signature and initials for multiply recipients, and I would like to do it one time per recipient.  
Error message - Row 1 - Role Signer1 is missing
Forum topic
OneSpan Sign
Error message displayed after I uploaded a bulk recipient file.  
Unable to remove all the documents from the package.
Forum topic
OneSpan Sign
Hi, We are unable to remove all the documents from the package when document visibility settings are enabled.
Detail about "Advanced" -- "Personal Message" field
Forum topic
OneSpan Sign
As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used.
Change "Clear All" Message
Forum topic
OneSpan Sign
Hi, I was wondering if it's possible to change the "Clear All" message. Right now if you click on the button this message pops up: "You are about to remove all the signature fields and barcodes from this document.
Saving a Document Prior To Send To Sign
Forum topic
OneSpan Sign
Hello Duo,  Here is our use case scenario: 
Template designer Add Recipient form validation
Forum topic
OneSpan Sign
Hi, When opening a new Template in the designer view embedded in our app I've noticed some things with the Add Recipient form:
Authentication Error
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Applying layouts adds new placeholder recipient
Forum topic
OneSpan Sign
Hey,   I'm having trouble with the functionality behind saving/applying layouts in the integrated designer iframe. Here is the flow of what is happening: 1. The REST API is used to creaete a package with one recipient that has role/id "test"