136 results matched your search criteria
Forum topic
OneSpan Sign
Hello Duo,
I am getting again and again the following error during sending document to esign.
{"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
In the options for a Txn a reminder can be setup:
a) What is data element internal to package that controls whether reminding is be set?
b) What is data element internal to package that specifies # of days to wait until sending reminder?c
Forum topic
OneSpan Sign
Hi,
When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.
Forum topic
OneSpan Sign
What is customer experience with international phone number to get OTVC when perform SMS authentication? Is it as good as domestic? Do you have any issue with international phone OTVC when perform SMS authentication?
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive.
Could you please take a look and let me know what needs to be done here?
Silanis.ESL.SDK.EslServerException: Could not upload documents to package.
Forum topic
OneSpan Sign
Team
We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen.
For reference i will put in package on which we faced this exception.
Forum topic
OneSpan Sign
Hello,
Users are complaining that they all receive an email when signing is completed.
Forum topic
OneSpan Sign
How do I move this logs from catalina.out to a different file? Also, are they logs generated by System.out.println?
Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logRequest
Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logResponse
Forum topic
OneSpan Sign
Hi,
I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.