60 results matched your search criteria
iframe loading twice
Forum topic
OneSpan Sign
Hi, Recently one of our team using ifram to launch the signing ceremony, they said it requires loading 2 times in iframe in order to open the signing page. any idea? currently their solution is 1st loading login page, 2nd loading signing URL , then it works. thanks, Cindy
Load a transaction from the server
Forum topic
OneSpan Sign
In iOS SDK there’s a function to “load a transaction from the server”, the syntax is like: eSignLive.dashboard().startESignCeremonyForTransaction(withGUID: “”) As the packages are created on server side, can we take this way in our app?
Show loading message or a spinner when contents are loading in e-singlive iframe
Forum topic
OneSpan Sign
In our web application we are using an iframe for rendering e-signlive contents for document signing. We chose iframe as part of the solution in order to keep the user within our application.
Pdf version 1.7, Adobe Extension Level 11 is not loading in a template
Forum topic
OneSpan Sign
Hi, I am going to generate a package with pdf which has version 1.7, Adobe Extension Level 11. It is not loading in a template with GUI or not generating package with it. Thank you.
How to load layouts via API for sender by email address/OneSpan account
Forum topic
OneSpan Sign
Please note that we are currently using .NET SDK to integrate with OneSpan and need to load layouts for sender accounts. Each sender is identified by their email address.
Force mobile UI for signing ceremony?
Forum topic
OneSpan Sign
Hello, I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
Signing Ceremony Speed Issues
Forum topic
OneSpan Sign
Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, Fernando
Use minified JS/CSS and consider using CDNs to improve ESignLive performance
Forum topic
OneSpan Sign
Hello, We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
Mobile Authenticator not working with Window Subsystem for Android
Forum topic
OneSpan Sign
Hi, I am trying to get the OneSpan Mobile Authenticator 4.0 to work in Windows 11 via Window Subsystem for Android (WSA) but with no luck.
Cross Site Tracking - Safari
Forum topic
OneSpan Sign
Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.