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428 results matched your search criteria
Error message
Forum topic
OneSpan Sign
Hi, I received the following message during the eSign. Could I know in what situation I'm receiving the message below?  
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Message to all recipients
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is how large is the message for all recipients field on the package?   We don't want to allow users to enter a longer message in our UX than what is supported
CRONTO Message scan
Forum topic
OneSpan Cloud Authentication
When scanning CRONTO using onespan app, I keep getting error message "invalid activation parameters". The activation password used to create the CRONTO(Hex) was from an offlineMDL registration.
Completed Signing Message
Forum topic
OneSpan Sign
I would like to show my signer a message that says something to the effect of: “Thank you for signing your application. We will send you a completed copy of the application signed by both you and the vender.” This would be something like an alert upon completed signature.
Text Message Option
Forum topic
OneSpan Sign
We occasionally have users that do not provide email addresses in their contract flow. Is text message an option to initiate the signing process? If so, how is that structured differently in the JSON? Thanks!
Duplicate Warning Messages
Forum topic
OneSpan Sign
Hi team, Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not? Thanks!
Changing the Authentication message
Forum topic
OneSpan Sign
Guys, When setting up the user with SMS auth, is there a way to change the default message that shows up when asking for the pass code that was sent via SMS? Thanks, Ryan
Getting error message
Forum topic
OneSpan Sign
Hi, Recently we got the following 2 errors intermittently when creating the package using the same form, do you know what did happen? From the error message, it seems it complains about the pdf document has error, but we are using the same document for test case, and most of time are successful, o
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
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