OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
Guys,
I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490
I am having the same issue with two packages that are up in the sandbox right now.
I am not able to accept the Default Consent document on any signer.
Forum topic
OneSpan Sign
Hello,
I want to check two point with you.
1. I can not arrange documents in Sandbox template layout.
2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment).
Thanks,
Nehme
Forum topic
OneSpan Sign
adding screenshot >
adding support email >
[email protected]
hello team,
wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Forum topic
OneSpan Sign
Hi ,
I am able to connect to Sandbox from my personal laptop, while connecting from my office getting connection refused, do we need to enable open any specific port or modify any firewall settings?
Could you please suggest?
Error log:
Caused by: org.apache.http.conn.HttpHostConnectExcept
Forum topic
OneSpan Sign
Hi!
It would appear that the success response message sent by esign sandbox to a request for signingStatus was somehow changed, over this last weekend, from 'COMPLETED' to 'SIGNING_COMPLETED'. This seemingly minor detail cost the dev team all day today.
Forum topic
OneSpan Sign
Can we remove "sandbox" watermark when we download individual files from sandbox environment
Background: Im trying to download the pdf files uploaded to sandbox environment and that file will used internally for processing
Forum topic
Intelligent Adaptive Authentication
I have created a OneSpan community account but could not get an access to the features of the Sandbox API. How can I get access to it?
Forum topic
OneSpan Sign
I am testing the use of the JavaSDK in my local environment using my person sandbox API key. It has worked fine with the classic experience, but my organization is moving to NSE and I want to test documents that I create with NSE. Can I convert my sandbox account to the NSE?
Forum topic
OneSpan Sign
I require some help regarding some functionality:
1. How can we configure sent on behalf functionality in One Span in sandbox. Like from One Span Admin UI is it possible? If yes, can you tell me the detailed steps.
Forum topic
OneSpan Sign
I noticed that packages are removed in my sandbox.
Are you cleaning it frequently ?