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447 results matched your search criteria
Connecting to Sandbox
Forum topic
OneSpan Sign
Hi , I am able to connect to Sandbox from my personal laptop, while connecting from my office getting connection refused, do we need to enable open any specific port or modify any firewall settings? Could you please suggest? Error log: Caused by: org.apache.http.conn.HttpHostConnectExcept
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
SandBox Portal
Forum topic
OneSpan Sign
Hello, I want to check two point with you. 1. I can not arrange documents in Sandbox template layout. 2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment). Thanks, Nehme
Sandbox extremely slow
Forum topic
OneSpan Sign
adding screenshot > adding support email > [email protected] hello team, wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Sandbox response changes?
Forum topic
OneSpan Sign
Hi! It would appear that the success response message sent by esign sandbox to a request for signingStatus was somehow changed, over this last weekend, from 'COMPLETED' to 'SIGNING_COMPLETED'. This seemingly minor detail cost the dev team all day today.
packages removed in sandbox
Forum topic
OneSpan Sign
I noticed that packages are removed in my sandbox. Are you cleaning it frequently ?
Iframe integration with the sandbox
Forum topic
OneSpan Sign
Hello, We use the v11 of esign live, and we have a trouble with the X-Frame-Options set to (sameorigin) provided by the https://sandbox.esignlive.com/access into a Iframe. Before the v11 was an option WithFrame() but this option was remove.
Issues with Authentication on Sandbox
Forum topic
OneSpan Sign
Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API. I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill the problem down. What I'm observing is that my first attempt
"Sandbox" watermark remove when downloading files from sandbox env
Forum topic
OneSpan Sign
Can we remove "sandbox" watermark when we download individual files from sandbox environment Background: Im trying to download the pdf files uploaded to sandbox environment and that file will used internally for processing
One Span UI - Sandbox
Forum topic
OneSpan Sign
I require some help regarding some functionality: 1. How can we configure sent on behalf functionality in One Span in sandbox. Like from One Span Admin UI is it possible? If yes, can you tell me the detailed steps.
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